Shipping policy
All orders ship from our shop in Parker, Colorado, USA.
Processing time
In-stock parts ship within 1-2 business days (Monday-Friday, excluding US holidays). Made-to-order and custom-machined parts take longer - the lead time is listed on each product page. You’ll receive a confirmation email when your order is placed and a tracking number as soon as it ships.
Shipping rates - United States
- Free shipping on orders of $50 or more
- Orders under $50 ship via USPS or UPS at carrier-calculated rates shown at checkout
International shipping
We ship to most countries worldwide via USPS, UPS, and DHL Express. Rates are calculated by the carrier at checkout based on your address and the weight of your order.
Duties and taxes (international orders)
International orders may be subject to import duties, customs fees, and local taxes, which are set by your country and collected by the carrier or customs authority on delivery. These charges are the customer’s responsibility and are not included in our prices or shipping rates. If a package is refused and returned to us, carrier fees and any duties charged may be deducted from your refund.
Delivery estimates
Transit times shown at checkout are carrier estimates, not guarantees. We are not responsible for carrier delays, customs processing times, or events outside our control.
Lost, delayed, or damaged shipments
If your tracking hasn’t moved or your order arrives damaged, contact us at go@podio1.com and we’ll work with the carrier to make it right. For damaged items, please include photos and reach out within 5 business days of delivery - see our Return and refund policy for details.
Questions? Email us at go@podio1.com.